Seize Control of Every Job and Easily Optimize Your Schedule!
Automated Scheduling and Dispatch
Digital Work Orders and Estimates
Handle Invoicing and Payments Easily
Quickbooks and Netsuite Integration
Connects with GPS and Dash Camera Systems
Why FieldAware Field Management?
- Improve Your Ability To Get Paid and on Time
- Improve Scheduling, Dispatching and Invoicing
- Prevent Costly Mistakes with Work Orders
- Analyze Trends to Help Your Business Grow
- Configurable to Many Unique Businesses and Workflow Requirements
- Integrates seamlessly with GPS, Dash Camera, CRM and Accounting Software
Effortlessly Enhance Efficiency in Field Operations and Streamline Intra-Department Communication
How Each Team Uses FieldAware
Field Techs
Empower Your Field Techs, Reps and Engineers to Get the Job Done—Quickly, Safely, and Efficiently. FieldAware enables seamless service delivery in the field, ensuring more onsite sales, better customer service and improved communication with the back office to promote a positive work environment for your team.
- Access job information from any mobile device
- Close jobs faster by creating invoices on site
- Complete job documentation quickly and accurately with one-touch
- Eliminate cumbersome paperwork after each job
- Reduce customer disputes thanks to automatic customer sign off and documentation
Office Staff
Streamline Your Field Service Workflow with Real-time Visibility into Field Tech Locations, Job Sites, Work Details and Schedules.
Easily Adjust Job Schedules During the Day and Assign Tasks with Precision, Matching the Right Techs to the Right Locations with a Click of a Button.
- Easily see your field teams with map-based scheduling
- Improve customer service and maintain top quality standards
- Prioritize and assign jobs quickly and to the right rep to simplify the dispatch process
- Experience Higher First-Time Close Rates and Maximize Job Completion on the Initial Visit.
- Dispatch New Jobs in Seconds
Management
Transform Your Field Service Organization into a Profit Center. Unlock Clear Visibility and In-Depth Insights into Your Business Operations, Empowering You to Effectively Manage Your Teams, Easily Identify Lucrative Revenue Opportunities, and Propel the Growth and Maturity of Your Business for Years to Come.
- Easily spot trends and potential issues for fast action and decision support
- Complete transparency into day-to-day operations
- Better visibility and faster communication between departments
- More structured customer service means happier customers and higher revenue
Mastering Field Management
FieldAware provides advanced data analytics with a dashboard hosting 12 standard reports, so you can quickly access the actionable insights and information you need to help grow your business.
- Easily monitor business goals such as job time, lead time and job delays and more
- View reports from a high level or dig deeper with per department, per team and per fieldtech revenue views
- Improve operations by balancing priorities, personnel, scheduling, utilization, and revenue management
- Quickbooks, NetSuite, GPS, Dash Camera and Salesforce Integration