Why Ascent Fleet Services?
Customer Experience – We Aim to Please
One of the top reasons our customers choose to partner with us and more importantly continue the partnership is our customer experience. Our commitment to customers starts with our leadership team and is built into our culture.
How We Deliver an Exceptional Customer Experience:
- Dedicated customer service specialists for every step in the process: installation coordinator, onboarding specialist, and ongoing success manager
- 24/7/365 technical support via phone, online chat, and email
- On-demand online training and FAQ
- Customer feedback loop via interviews, surveys, and in-app polls
I love the people at Ascent Fleet Services
“If I have a question or problem someone gets to it right away. They take the time to understand what the problem is and then explain to me what is going on. They are always so patient with my questions and explain things so that I can understand what my driver need to do.”
- Sharon
Customer Experience Ratings
Easy Onboarding
When using new software, it’s essential that you and your employees can learn to use it fast with the least amount of interruption to your productivity.
How We Deliver an Exceptional Customer Experience:
- Help set-up the software functionality to accomplish your goals
- Schedule individual and team trainings
- Ensure your entire team is comfortable using the technology
- Enable you to start seeing immediate results
Great Interface and Reliability
“I went through a handful and GPS providers and researched dozens. I can safely say Ascent Fleet Services wins. The interface is great. Everything is super simple to find. Recent route trails are viewed in seconds. Customer support is top knotch as well! I’ll be using them for many years to come.”
- Marlin C.
Onboarding Ratings
Solutions Designed to Turn Data into Actionable Insights
Turn data into action. Our solutions help you manage fleets smarter and go far beyond basic GPS tracking.
Key Solutions:
- GPS Tracking
- AI Fleet Camera
- Electronic Driver Logs (ELD)
- Maintenance & DVIR
- Roadside Assistance
- Manager & Driver Apps
Ascent Fleet Services Makes Operations a Breeze
“We always know where our assets are using this software. Ascent Fleet Services very rarely has any service interruptions. Their support team is phenomenal! They will work with you until you are 100% satisfied! Once you have 100% implementation, Ascent Fleet Services pays for itself.”
- Logan G.
Product Ratings
Automate Fleet Safety
An unsafe fleet increases costs, risk and liability. It can also put lives at risk. That’s why safety comes first. Our solutions are built to protect your drivers and reduce risk across your fleet.
Reduce Accidents. Reduce Risk.
- AI Fleet Camera (US only)
- Driver Behavior Metrics
- Driver Scorecards
- Maintenance/DVIR/DTC Tracking
- Vehicle Health Reporting
4th and Final GPS Monitoring Company
“We’ve used SageQuest, Fleetmatics and Verizon … I can tell you that the App is the best of the bunch, the maps are intuitive and the streetview features are great. No more seeing the address and then going to google maps to see what is there. The alerts are easy to configure and the texting to the drivers (messages like “SLOW DOWN!”) is helpful in curbing bad driving behavior. It’s plug and play unlike my experiences at Fleetmatics & Sagequest and the devices don’t kill batteries like those from Verizon.”
- Jason W.